Realtime Chains with Stale Data

Incident Report for Allium

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 13:45 EDT

Update

These products are still experiencing freshness degradation:
- Realtime API: EVM latest balances
- Realtime API: EVM holdings
- Realtime API: EVM PnL
- Data shares: Snowflake AWS us-east-1 region (also inaccessible due to Snowflake AWS us-east-1 outage)
- Data streams: EVM latest balances and historical balances

We are still actively working on the above.

These products have recovered:
- Realtime API: endpoints other than those listed above
- Data streams: streams other than EVM balances

These products are not affected:
- Allium Explorer
- Allium data shares other than Snowflake AWS us-east-1
Posted Oct 20, 2025 - 09:45 EDT

Identified

AWS Outage in region us-east1 impacting our realtime pipelines and causing data to be stale.
AWS is aware and actively investigating.
Posted Oct 20, 2025 - 03:49 EDT
This incident affected: Allium API.