Resolved -
This incident has been resolved.
Apr 20, 02:00 EDT
Update -
The incident is resolved, and gaps of data in the affected window 16/04/2026 to 17/04/2026 (UTC) have been patched.
Apr 20, 01:34 EDT
Monitoring -
Our data provider has identified the issue and systems are stable now. We're currently verifying the data in Snowflake.
Apr 17, 02:28 EDT
Update -
Our data provider is still investigating and we will provide an update as soon as they have definitive findings.
Apr 16, 04:47 EDT
Investigating -
Our data provider is facing compute execution errors and data is failing to be refreshed. We've escalated the issue and waiting for updates.
Apr 16, 00:07 EDT